25.4.
On Monday I went to Baystreet. The day was really quiet and
I had really few things to do. In the morning I went to patrolling with one
guard. With this pair we first went through the hotel floors (I don’t know
whether or not I mentioned Baystreet is a shopping centre for four floors and a
hotel for a few more, but I'm doing it now) and then the shopping centre
floors. In the hotel floors we checked the reception, the room corridors (if
there’s mess, if people are okay, if there’s people who aren’t supposed to be
there…) and the fire escape doors and corridors.
On the shopping centre floors we checked the same things as
I’ve explained before and we also checked the fire escape corridors, where I
haven’t been before. We also closed a few more fire doors than we opened.
For the rest of the day I did parking area watching, mostly
on the outside car park, only a little time on the bridge. The day was super
windy, so sitting next to the construction for hours eventually made my dark
blue uniform white…
26.4.
On Tuesday we attended the private guard course. We started
with the basic things: how should a guard dress in duty, how should they’re
uniforms be (clean), why do people want to buy guarding, how should a guard
behave on duty, why is good customer service an important thing...
We also went through access control, register keeping
(vehicles, visitors, keys), why it’s important to take notes, what is
confidentiality. We also got to know some examples about the practical work I
hadn’t heard before, which was nice. We had two teachers keeping the course,
which gave different perspectives. At the end of the day we were given note
papers to study for the exam on the next day.
27.4.
We continued with the private guard course. We went through
work place safety and how it affects security work and did a revision of things
we’ve handled on the course. The revision part is also the private guard
refreshment course, so on that part we had other participants, who already have
the private guard course gone through. In Malta, if you want to keep your
security license, you need to attend a refreshment course once a year. In the
end of the day we had the exam, which was probably one if the easiest tests I’ve
ever taken.
Overall, the course might be useful for someone who doesn’t
know anything about security. But if one has studied even the Finnish 40 hour
private guard course, this course will be boring. The look on Maltese law
considering security work was really brief, and we concentrated too much on
irrelevant trivia which was explained understandably in other documents (for
example applying for private guard license). Some of the teachers also didn’t
bother including non-Maltese-speakers to the conversations that much, even if we made up half of the students and asked to be spoken in English
more.
Most of the teachers were nice enough though, and especially
the one who kept us the last lesson really made the effort to make everyone
understand what he was saying and gave us good, well told examples from the real
working world. I also enjoyed getting to know the words that are used when
speaking of security work (access control, key register etc) and the brief
package of Maltese law text we were given (in English though). I also learnt a
new word in Maltese : Kontroll tal-Access!
-Mirja
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